A Note from qs8a: Gambling should be a source of entertainment, not stress. This page contains important information, self-control tools, and guidance to ensure your gaming experience on the qs8a platform remains positive and in control.

1 What Is Responsible Gaming?

Responsible gaming means approaching betting or casino activity as a form of entertainment — much like watching a movie or dining out — with clear time and financial limits, and with full awareness that winning is never guaranteed.

At qs8a, we believe that players who play responsibly are the most satisfied players in the long run. Wins are exciting, but they should not be the only reason you play. The enjoyment of the process, the fun within the game itself — that should be the main focus.

Responsible gaming does not mean you cannot enjoy betting. It means making conscious, informed choices — knowing how much time and money you are spending, and being able to stop when it is no longer fun.

Playing the right way: Set a budget before you play. Treat the money you deposit as an entertainment cost, not an investment. Enjoy the games without the pressure of chasing losses.

2 Warning Signs to Watch Out For

It is important to recognise early signs before your playing habits start affecting your daily life. The table below compares healthy playing habits with patterns that require immediate attention:

Aspect Healthy Play ✓ Warning Sign !
Money Playing within set limits, no more. Warning Borrowing or using essential funds to play.
Time Playing within a planned timeframe, able to stop at any time. Warning Losing track of time, forgetting to eat or sleep due to playing.
Emotions Accepting losses calmly and playing for enjoyment. Warning Feeling anxious, angry, or distressed after a loss.
Relationships Playing does not affect relationships with family and friends. Warning Hiding your gaming activity from loved ones.
Motivation Playing for fun, not out of necessity. Warning Feeling the urge to play as an escape from problems or life stress.

If you identify more than one warning sign in yourself, please contact the qs8a support team or use the self-exclusion tool available in your account. There is no shame in asking for help — it is a sign of strength.

3 Self-Control Tools Available at QS8A

Qs8a provides a range of self-control tools accessible directly from your account at no extra cost. These tools are specifically designed to give you full control over your gaming experience:

Deposit Limit

Set a limit on how much money you can deposit into your account per day, week, or month.

Session Time Limit

Set how long you can play in a single session before the system reminds you to take a break.

Loss Limit

Set a maximum loss amount allowed within a given period. Once the limit is reached, play will be automatically stopped.

Gaming Break

Activate break mode for a short period — options range from 24 hours to 30 days based on your needs.

Self-Exclusion

Long-term break options ranging from 3 months to permanent blocking if you need a more serious pause.

Check Activity

View a complete record of your playing activity, deposits, and withdrawals for an honest and transparent overview.

4 How to Set Limits on Your qs8a Account

Setting game limits on the qs8a platform is simple and can be done in under two minutes. Follow these steps:

  1. Log in to your qs8a account using your registered credentials.
  2. Go to the Account Settings or Profile at the top right corner of the screen.
  3. Select the tab Responsible Gaming or Self-Control in the settings menu.
  4. Choose the type of limit you want to set — deposit, loss, session time, or a gaming break.
  5. Enter a value you are comfortable with and confirm your selection.
  6. Limit will take effect immediately or within 24 hours depending on the type of limit selected.

Important Note: Limit reductions (for example, reducing a deposit limit from RM 500 to RM 200) take effect immediately. Limit increases require a waiting period to ensure your decision is fully informed.

If you need assistance setting limits or experience any technical difficulties, the qs8a support team is ready to help via live chat available 24 hours a day, 7 days a week.

5 Self-Exclusion – When and How

Self-exclusion is a more serious step than a regular break. It is the right choice when you feel you need a longer distance from gaming activity, or when you find that standard control tools are no longer sufficient.

Qs8a offers the following self-exclusion options:

  • 3 Months: Account locked for 90 days. Suitable for a medium-term reflection period.
  • 6 Months: A longer break to help reset and stabilise your gaming habits.
  • 1 Year: A full year's commitment to taking a complete break from the qs8a platform.
  • Permanent: Permanent account closure. The account cannot be reopened. Suitable for those who have decided to stop completely.

During an active self-exclusion period, all marketing communications from qs8a will be stopped. You will not receive any promotional emails, bonuses, or invitations to return to play.

Self-exclusion cannot be reversed before the set period ends. This is to protect you from impulsive decisions. Please think carefully before selecting an exclusion period.

6 Underage Player Protection

Qs8a takes our responsibility seriously in ensuring this platform is not accessible to individuals under 18 years of age. The protective measures we have implemented include:

  • Age Verification at Registration: All new users are required to confirm they are 18 years of age or older during the account registration process.
  • Thorough KYC Process: A valid identity document is required to verify your identity and age before your first withdrawal is approved.
  • Random Checks: qs8a conducts random age checks on accounts that show unusual usage patterns.
  • Immediate Action: Any account confirmed to belong to an individual under 18 years of age will be closed immediately and all balances will be returned to the relevant guardian.

If you are a parent or guardian concerned that your child may be accessing online gambling platforms, we recommend using parental control software on shared devices at home.

If you suspect someone under 18 years of age is using a qs8a account, please report it to our support team immediately. We will take swift and thorough action on such reports.

7 Healthy Gaming Tips at QS8A

Here is a practical guide you can follow every time you play on the qs8a platform to keep your gaming experience positive and free from impact on your daily life:

  • Set a budget before you play. Decide how much money you are willing to spend before opening any game. Think of it as an entertainment cost like a movie ticket — not an investment expecting a return.
  • Don't chase your losses. One of the biggest traps in gambling is wanting to "break even" after an unlucky session. Every gaming session is independent and there is no guarantee that outcomes will change.
  • Play in a good state of mind. Avoid playing when you are stressed, sad, angry, or under the influence of alcohol. Decisions made in an emotionally unstable state often lead to regret.
  • Take breaks regularly. Use the qs8a session time limit tool to remind yourself to take a break at least once every few hours. Short breaks help you make more rational decisions.
  • Play for enjoyment, not out of need. Gambling should never be treated as a source of income or a way out of financial difficulties. If you feel pressured to win because of financial need, that is a sign to take seriously.
  • Be honest with yourself. Review your activity records regularly. If the figures you see cause concern, use the available control tools or contact the qs8a team.
  • Tell someone you trust. Share your playing habits with a family member or close friend. This openness not only helps you stay accountable, but also allows your loved ones to step in when needed.

The qs8a support team is the first point of contact if you feel you need help or guidance regarding your gaming habits. We listen without judgment.

8 FAQ – Responsible Gaming

Log in to your qs8a account, go to Account Settings, then select the Responsible Gaming or Self-Control section. There you can set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately, while limit increases require a waiting period.

No. Self-exclusion cannot be reversed before the set period ends. This is a protective measure to ensure your decision is fully respected and you have the space you need without interruption. After the period ends, you will need to actively contact customer support to reactivate your account.

During an active gaming break or self-exclusion period, all bonuses and promotional communications will be stopped automatically. Deposit limits you have set may affect eligibility for certain promotions that require a minimum deposit, but you can still enjoy other promotions that are compatible with your chosen limits.

The qs8a customer support team is available 24/7 via live chat on the platform. You can also reach us by email at [email protected]. For more in-depth assistance with gambling-related concerns, we recommend contacting a registered mental health support organisation in Malaysia.

Yes, completely. All requests related to self-limits, gaming breaks, or self-exclusion are handled with full confidentiality and respect. This information is only accessible by authorised QS8A staff and will not be shared with any third party without your consent, unless required by law.

Play Healthy, Play Happy at qs8a

Qs8a is with you every step of the way. Register a free account and enjoy a platform that puts player well-being first — with best-in-class self-control tools and 24/7 support ready to help.